pk947 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how pk947 ("pk947", "we", "us", "our") collects, uses, stores, discloses, and protects personal information relating to users ("you", "User", "Player") who access the pk947 website at pk947.net and any associated services, products, or communications (collectively, "the Platform").

1.2 pk947 is committed to handling your personal data responsibly and in accordance with internationally recognised data protection principles. We recognise that Pakistani players entrust pk947 with sensitive personal and financial information when they register and use the Platform, and we take that responsibility seriously.

1.3 By registering a pk947 account or using the Platform in any capacity, you acknowledge that you have read this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not consent to this Policy, you must not register or continue to use the pk947 Platform.

1.4 This Policy should be read alongside the pk947 Terms & Conditions. Definitions not otherwise defined in this Policy carry the meaning given to them in the Terms & Conditions.

2. Personal Data We Collect

2.1 pk947 collects the following categories of personal data from Users:

Category	Data Points	Purpose
Identity Data	Full legal name, date of birth, CNIC number	Account registration, KYC verification, age gating
Contact Data	Email address, Pakistani mobile number, residential address	Account management, support, security alerts
Financial Data	Payment method type (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), transaction amounts, partial account identifiers	Deposits, withdrawals, fraud prevention, AML compliance
KYC Documents	CNIC image, proof of address document, selfie/liveness image	Identity verification as required under applicable obligations
Usage Data	Login timestamps, pages visited, games played, bet amounts, session duration	Platform operation, responsible gaming monitoring, analytics
Device & Technical Data	IP address, browser type and version, device type, operating system	Security, fraud detection, platform optimisation
Communications Data	Live chat transcripts, support email correspondence	Customer support, quality assurance, dispute resolution

2.2 pk947 does not collect or store full payment card numbers. Where card payments are processed, they are handled directly by the relevant payment processor, and pk947 receives only tokenised or masked identifiers.

3. How We Collect Your Data

3.1 Direct Collection. Most personal data held by pk947 is provided directly by the User at registration, during KYC verification, when making deposits or withdrawal requests, when contacting our support team, or when participating in promotions.

3.2 Automated Collection. pk947 automatically collects certain technical and usage data when you access the Platform. This includes IP addresses, browser fingerprinting data, session activity logs, and game interaction data, collected via server logs, cookies, and similar tracking technologies.

3.3 Third-Party Sources. pk947 may receive supplementary identity or fraud-risk data from third-party KYC and identity verification service providers where necessary to satisfy our verification obligations. Such providers are bound by confidentiality and data processing agreements.

4. How pk947 Uses Your Personal Data

4.1 pk947 uses your personal data for the following purposes:

• Account Registration and Management: Creating and maintaining your pk947 account, verifying your identity, managing your PKR wallet and transaction history.
• Service Delivery: Processing bets, game rounds, deposits, and withdrawal requests; providing access to sports betting, casino, slots, and all other Platform features.
• Identity Verification (KYC): Fulfilling age verification, identity checks, and source of funds obligations in accordance with anti-money laundering (AML) and responsible gaming requirements applicable to the Platform's operations.
• Security and Fraud Prevention: Detecting and preventing unauthorised account access, fraudulent transactions, money laundering, multi-accounting, and other prohibited activities.
• Responsible Gaming: Monitoring betting patterns and account behaviour to identify potential problem gambling indicators; applying deposit limits, loss limits, or self-exclusion where appropriate.
• Customer Support: Responding to account queries, payment issues, technical problems, and complaints submitted via live chat or email.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal status, security alerts) and, where you have consented, marketing communications about pk947 promotions and offers.
• Platform Improvement: Analysing aggregated usage data to improve the functionality, design, and content of the pk947 Platform for Pakistani users.
• Legal and Regulatory Compliance: Meeting any applicable legal obligations, responding to lawful requests from competent authorities, and enforcing our Terms & Conditions.

5. Legal Basis for Processing

5.1 pk947 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and pk947 as established by our Terms & Conditions — including account registration, payment processing, and service delivery.
• Legitimate Interests: Processing necessary for pk947's legitimate business interests, including fraud prevention, security monitoring, platform analytics, and responsible gaming compliance, provided these interests do not override your fundamental rights.
• Legal Obligation: Processing required to comply with applicable legal, regulatory, or licensing obligations, including KYC and AML requirements.
• Consent: Where you have given explicit consent, including for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing & Disclosure

6.1 pk947 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.

6.2 pk947 may disclose your personal data to the following categories of third parties, strictly as necessary and subject to appropriate data processing protections:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and any other payment service providers used to process your deposits and withdrawals. These providers receive only the data necessary to execute the transaction.
• Identity Verification Providers: Third-party KYC and fraud detection services used to verify the identity of pk947 account holders and assess financial risk.
• Game Technology Providers: Certified casino game studios and sports data providers whose software powers games and betting markets on the Platform. These providers may receive pseudonymised usage data for game delivery and audit purposes.
• IT and Infrastructure Providers: Cloud hosting, cybersecurity, and technical support service providers who process data on pk947's behalf under strict confidentiality terms.
• Legal and Regulatory Authorities: Competent governmental, law enforcement, or regulatory authorities where pk947 is required by law to disclose information, including in connection with AML investigations or court orders.

6.3 All third parties with whom pk947 shares personal data are contractually required to process such data only for the purposes specified, to maintain appropriate security measures, and to comply with applicable data protection obligations.

7. Data Retention

7.1 pk947 retains personal data for the duration of the account relationship and for such additional period as is required or permitted by applicable legal and regulatory obligations.

7.2 Transaction records and KYC documentation are retained for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements. This retention period may be extended where a legal hold is in place relating to an investigation or dispute.

7.3 Support communications are retained for a minimum of three (3) years from the date of the last interaction.

7.4 Technical log data, including IP access logs and session data, is typically retained for a period of twelve (12) months from collection, after which it is either deleted or anonymised.

7.5 Marketing consent records are retained for the duration of the account plus a reasonable period to demonstrate compliance, even where marketing consent has been withdrawn.

7.6 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

8. Data Security

8.1 pk947 implements appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/HTTPS) encryption for all data transmitted between your device and the pk947 Platform;
• Encryption of sensitive data at rest, including financial data and KYC documents;
• Role-based access controls limiting internal access to personal data to authorised personnel with a demonstrated need;
• Intrusion detection systems and real-time security monitoring;
• Regular security assessments of Platform infrastructure and third-party integrations.

8.2 Notwithstanding these measures, no data transmission over the internet can be guaranteed to be completely secure. pk947 cannot warrant absolute security but undertakes to notify affected users in the event of a material data breach that is likely to result in significant risk to your rights and interests.

9. Cookies & Tracking Technologies

9.1 The pk947 Platform uses cookies and similar tracking technologies (including local storage and session storage) to operate core Platform functions, remember user preferences, and analyse usage patterns.

9.2 The following categories of cookies are used by pk947:

• Strictly Necessary Cookies: Essential to the operation of the Platform, including authentication session management and security functions. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your language preferences, game lobby layout settings, and responsible gaming configuration. Disabling these cookies may affect your user experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the pk947 Platform, which pages are most visited, and where technical errors occur. These cookies require your consent and can be declined at any time.
• Marketing Cookies: Used where you have consented to receive personalised promotional content from pk947. These cookies can be withdrawn at any time.

9.3 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using core pk947 features including account login and game play.

10. Your Rights

10.1 Subject to applicable law, you have the following rights in relation to your personal data held by pk947:

• Right of Access: You may request a copy of the personal data pk947 holds about you.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. You may also update certain account information directly through your pk947 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pk947's legal retention obligations.
• Right to Restriction: You may request that pk947 restrict processing of your personal data in specified circumstances, such as pending the resolution of a rectification request.
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes, where you have grounds relating to your particular situation.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
• Right to Data Portability: You may request a machine-readable copy of personal data you have provided to pk947 where technically feasible.

10.2 To exercise any of the above rights, contact pk947's support team via live chat or at [email protected]. pk947 will respond to verified requests within thirty (30) days. In exceptional cases involving large volumes of data or complex requests, this period may be extended by up to sixty (60) further days with notification to you.

10.3 pk947 may need to verify your identity before processing a rights request in order to protect against unauthorised disclosure of another person's data.

11. Children & Minors

11.1 The pk947 Platform is strictly for adults aged eighteen (18) and above. pk947 does not knowingly collect or process personal data from individuals under 18 years of age. Age verification is a mandatory component of the pk947 registration and KYC process.

11.2 If pk947 becomes aware that personal data has been collected from a minor, the relevant account will be immediately closed and any data collected will be deleted, subject to any overriding legal retention obligations.

11.3 Parents and guardians who believe their child has submitted personal data to pk947 should contact the support team immediately at [email protected].

12. Third-Party Content & Links

12.1 The pk947 Platform may include references to third-party game providers and payment services. While pk947 takes reasonable steps to ensure its third-party partners maintain adequate data protection standards, pk947 is not responsible for the privacy practices of any third-party organisations and does not control their data processing activities.

12.2 This Policy applies exclusively to personal data processed by pk947 in connection with the pk947.net Platform. Any data processed directly by third-party payment processors, game studios, or other external services is governed by those parties' own privacy policies.

13. Changes to This Privacy Policy

13.1 pk947 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or Platform operations. Material changes will be communicated to registered users via their registered email address or through a prominent notice on the pk947 Platform prior to the changes taking effect.

13.2 The date shown in the "Last Updated" header at the top of this Policy indicates when the most recent revision was made. Your continued use of the pk947 Platform following notification of changes constitutes your acceptance of the revised Policy.

13.3 We encourage Pakistani players to review this Policy periodically to stay informed of how pk947 handles their personal data.

14. Contact Us

14.1 For all privacy-related queries, data subject rights requests, or concerns about how pk947 handles your personal information, please contact our support team:

• Live Chat: Available 24/7 on the pk947.net website.
• Email: [email protected]

14.2 pk947 is committed to resolving privacy concerns promptly and constructively. We aim to acknowledge all written privacy enquiries within five (5) business days and to provide a substantive response within thirty (30) days of receipt.

14.3 This Privacy Policy was last reviewed and updated in June 2026.